Customer Service

Even if you regularly service and maintain your Ice Cream machine, sometimes things can go wrong. In this case our technically well-equipped workshop can help, with all necessary spare parts for market leading brands, and an efficient and dependable repair service.

All devices in need of repair can be collected within 24 hours throughout Germany by our transport company for a fixed price of 98 euros, net, excl.VAT, and after repair, expressly delivered back to you.

For larger repairs or services, we are happy to prepare a quote for you.

If necessary, we can offer, at an affordable rate, a machine on loan, to bridge the gap until your machine is repaired.